The Management of Ibadan Electricity Distribution Company (IBEDC) Plc extends heartfelt Christmas greetings to all Christians, esteemed customers, and Nigerians at large, assured customers that IBEDC has implemented measures to ensure network stability and smooth operations throughout the holiday season.
In a statement, the Managing Director, Engr. Francis Agoha called on customers to avoid energy theft, including tampering with meters or making illegal connections.
“Energy theft is a criminal act that affects service quality for everyone and hampers our collective progress. I encourage customers to report any suspicious activities immediately. In anticipation of customer needs during the holidays, we are fully prepared to address faults quickly to minimize disruptions in power supply,” he stated.
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Additionally, Engr. Agoha warned against tampering with electrical installations due to their severe safety risks, including the potential for injury or fatality. Customers are urged to report any faults, energy theft, or other issues to IBEDC offices or the Customer Care Line: 07001239999.
IBEDC also encourages customers to use its secure and convenient payment platforms to ensure an uninterrupted electricity supply during the holidays.
These platforms include the IBEDCPAY app (available on Android and iOS), Quickteller, Payarena, Jumia, Watu, Buypower, IRecharge, and ATMs. IBEDC offices will be open from 9 am to 3 pm during the holiday to report faults, make inquiries, bill payments, and vending services.
“We sincerely thank our customers for their continued support throughout the year and urge everyone to prioritize safety by avoiding hazardous practices, such as cooking under power lines, drunk driving, etc.,” added Engr. Agoha.
