The Management of Ibadan Electricity Distribution Company (IBEDC) Plc and Eko Electricity Distribution Company (EKEDC) have assured customers across their networks of commitment to providing quality service during the Christmas holiday.
The DisCos in separate statements, explained that measures had been put in place to ensure network stability and smooth operations during the holidays.
According to the IBEDC Managing Director Engr. Kingsley Achife, the company is fully equipped to ensure that faults are cleared as fast as possible to avoid unnecessary disruption of power during the period.
Achife advised customers to take advantage of our hassle-free channels of payment to pay bills and vend such as: Quick teller, etransact, Payarena, Jumia, Watu, Buypower and ATM to avoid disconnection during the holiday period, he also admonished customers who may wish to pay in cash, to do so only at any IBEDC Office after which the customer must register his/her details and collect receipts. They can also pay through authorized agents.
“Customers can pay cash to IBEDC accredited Agents or at IBEDC Cash Offices, but they must obtain their receipts bearing IBEDC and FETS logos as proof of payment, IBEDC will not be liable for any unverified payment. Our offices will remain opened during the holidays from 9am-3pm, you can also reach us via our customer care line-0700123999 or email us at customercare@ibedc.com,” he added.
He encouraged motorist to avoid driving under the influence of alcohol and observe traffic rules to prevent collision with electrical poles and other accidents. “Ensure proper supervision of your children and wards to prevent domestic and electrical accidents this period, avoid cooking or trading under a high-tension wire, switch off all electrical appliances not in use, and please, do not engage quacks to fix any electrical faults,” he further admonished.
In the same vein, EKEDC wished its customers a wonderful festive season and assured them of reliable power supply. The company described the period as a time to celebrate with friends, family, and communities for another successful year. They also urged customers to always remain safety conscious and avoid any acts that could endanger their lives.
According to a statement signed by the General Manager, Corporate Communications, Mr. Godwin Idemudia, Christmas is a time to celebrate, reflect on the activities of the outgoing year and make plans for the coming year. He said: “It is a time to be grateful for life and its blessings, which is why we are working tirelessly to ensure stable and reliable power supply during the festive season.”
