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Axxela Reaffirms Commitment to Service Excellence, Celebrates Customers

Axxela Limited, a leading gas and power portfolio company in Sub-Saharan Africa, has reaffirmed its commitment to service excellence, customer satisfaction and strategic partnerships as it continues to expand its integrated energy solutions business.

The company made the commitment at its 2026 Customer Appreciation Forum, themed ‘Energy for Progress, Partnerships for Growth’, held in Lagos on October 16, 2026.

The annual forum underscores Axxela’s commitment to strengthening customer relationships, promoting open communication and creating sustainable value across its markets. It also provided a platform for the company to celebrate its customers and explore opportunities to improve service delivery through reliable energy solutions that support business growth.

Speaking at the event, Axxela’s Group Chief Executive Officer, Moshood Olajide, expressed appreciation to customers for their continued confidence and partnership, describing their support as vital to the company’s growth and long-term ambitions.

“This forum is more than an opportunity to express our appreciation; it is also an avenue to reaffirm our commitment to building enduring partnerships, delivering value, and providing energy solutions that cater to your evolving needs.“Our evolution into an integrated energy solutions provider reflects our understanding that our customers’ needs are dynamic and will continue to evolve. We have been deliberate about anticipating these needs and building the capabilities, infrastructure and partnerships required to deliver end-to-end energy solutions.

“As we look to the future, we are excited about the opportunities ahead to deepen our relationships, explore new possibilities, and achieve even greater success together,” Olajide said.

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In a goodwill message, the Managing Director/Chief Executive Officer of Emmalesson Enterprises Limited, Emmanuel Evue, commended Axxela for its consistent support and encouragement during a challenging period in his company’s development.Evue said Axxela’s customer relationship management team played a significant role in helping the company navigate the lengthy process of obtaining take-off approval from the Federal Government.

“The process of obtaining our take-off approval from the Federal Government was long and challenging. Throughout the journey, Axxela’s customer relationship management team provided unwavering support.“Their consistency and commitment reassured us, while their encouragement and practical support gave us the confidence to persevere through a difficult period. Today, we are fully operational and look forward to building an even stronger and more productive relationship with Axxela,” he said.The forum also featured award presentations to recognise customers for their outstanding contributions and longstanding business relationships with Axxela.

Dangote Sugar Refinery Plc. emerged as the recipient of the Customer of the Year Award, while Cadbury Nigeria Plc. received the Partnership Milestone Award in recognition of its 25-year relationship with the company.BUA Group received the Multi-Location Natural Gas User Award, while TGI Group was honoured with the Special Recognition Award.The awards highlighted Axxela’s appreciation of the customers and business partners whose continued patronage and collaboration contribute to the growth of its gas and power portfolio.

Through the annual forum, Axxela continues to reinforce its commitment to customer-focused service delivery, reliable energy supply and strategic partnerships aimed at supporting industrial growth and economic development.

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